Privacy Policy
Effective Date: July 29, 2026
Last Updated: July 29, 2026
Stretchwell respects your privacy. This Privacy Policy explains the limited circumstances in which information may be collected when you visit or interact with the Stretchwell website.
Information Collected When You Browse
Stretchwell does not require visitors to create an account or provide personal information simply to browse the website.
Our website hosting, security, and ecommerce providers may automatically process limited technical information needed to operate and protect the website. This may include an Internet Protocol address, browser type, device type, pages visited, and the date and time of a visit.
Stretchwell does not use this information to personally identify ordinary website visitors.
Information You Choose to Provide
Stretchwell may receive personal information when you voluntarily:
- Request a product sample;
- Submit a contact or information-request form;
- Place an order;
- Contact us by email or telephone; or
- Subscribe to receive communications.
This information may include your name, business or clinic name, email address, telephone number, billing address, shipping address, products requested or purchased, and any information included in your message.
We ask that you not provide patient records, medical information, Social Security numbers, or other sensitive personal information through the website.
How We Use Information
Information voluntarily provided to Stretchwell may be used to:
- Respond to questions and requests;
- Process and fulfill product orders;
- Fulfill sample requests;
- Provide customer service;
- Communicate about an order or request;
- Maintain appropriate business and transaction records;
- Prevent fraud and protect the website; and
- Comply with legal, accounting, and tax requirements.
Payment Information
Online payments may be processed by an independent payment processor or ecommerce provider.
Stretchwell does not directly receive or store complete credit card numbers through its website. The payment provider may provide Stretchwell with limited transaction information, such as confirmation that payment was completed, the payment method used, and limited billing details.
Service Providers
Stretchwell may provide information to service providers that help us operate our business, including website hosting providers, ecommerce platforms, payment processors, shipping companies, email providers, information-technology providers, and professional advisers.
These providers may process information only as necessary to provide their services or as otherwise permitted by law.
Selling Personal Information
Stretchwell does not sell personal information.
Stretchwell does not knowingly share personal information for cross-context behavioral advertising or targeted advertising.
Cookies
The website may use cookies that are necessary for website security, ecommerce functionality, shopping-cart functions, and basic website operation.
Stretchwell does not use cookies to build individual consumer profiles or sell information about website visitors.
You may restrict cookies through your browser settings. Disabling necessary cookies may affect the operation of certain website features.
Data Retention
Stretchwell retains information voluntarily provided by customers only for as long as reasonably necessary to fulfill the request or transaction, maintain required business records, comply with legal and tax obligations, resolve disputes, and protect the company’s legal rights.
Data Security
Stretchwell and its service providers use reasonable administrative, technical, and physical safeguards designed to protect personal information.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
Privacy Requests
You may contact Stretchwell to request access to, correction of, or deletion of personal information that you previously provided.
Certain information may be retained where necessary to complete a transaction, comply with legal or tax obligations, prevent fraud, maintain appropriate business records, or establish or defend legal claims.
Privacy requests may be submitted using the contact information below.
Marketing Communications
You may unsubscribe from promotional emails by clicking the unsubscribe link in the message or by contacting Stretchwell.
Unsubscribing from promotional communications will not prevent Stretchwell from sending communications concerning an order, sample request, customer-service matter, or other transaction.
Children’s Privacy
The Stretchwell website is intended for adults and business customers and is not directed to children under 13.
Stretchwell does not knowingly collect personal information from children under 13.
International Visitors
Stretchwell is located in the United States. Information voluntarily provided through the website may be processed in the United States or in other locations where our service providers operate.
Visitors outside the United States may have additional privacy rights under the laws of their country or region.
Third-Party Websites
The website may contain links to third-party websites. Stretchwell does not control and is not responsible for the privacy practices, security, or content of those websites.
Changes to This Policy
Stretchwell may update this Privacy Policy to reflect changes in its website, business practices, service providers, or legal obligations.
The date at the top of this page will indicate when the policy was most recently updated.
Contact Us
Questions or privacy requests may be directed to:
Stretchwell
64 Vincent Circle. P.O. Box 3081
Warminster, PA 18974
Email: contact@stretchwell.com
Telephone: (215) 675-7470
Website: www.stretchwell.com